Case Studies

Six brands. Six markets. One clear buyer path.

These are the stories behind jewellery brands that had the product, but needed a clearer reason for buyers to trust, click, ask, and buy.

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Fine-jewellery buyer considering a diamond necklace Jewellery campaign strategy arranged as a clear buyer path

Revenue Growth

131% $280K to $647K/month in 90 days

ROAS

4.2x Up from 1.4x at engagement

CVR Lift

250% 0.6% to 2.1% site conversion

CAC Reduction

65% $340 to $118 per acquired customer

The Brand

A Dubai fine jewellery house with everything except a working funnel.

Aurum had extraordinary product, polished photography, and strong offline credibility. Online, buyers admired the work but left without enough proof, urgency, or clarity to make a high-ticket decision.

Aurelis rebuilt the customer path around heirloom value, certification, occasion-led gifting, and objections already appearing in DMs and sales calls.

Diagnosis - 5 root failures

Why beautiful ads were not turning into buyers.

  1. Creative without purpose. Product visuals looked premium but did not answer buyer objections.
  2. Wrong campaign objective. Media was optimized for attention, not qualified purchase intent.
  3. Thin product pages. Certification, material proof, and sizing confidence were missing.
  4. No post-browse nurture. High-consideration shoppers had no reason to return.
  5. Audience mismatch. Campaigns reached jewellery admirers, not investment-ready buyers.
Private diamond appointment designed to build buyer confidence Diamond certification and product proof details Fine-jewellery product page system across desktop and mobile

Six pillars deployed in sequence, not simultaneously.

01 - Positioning

Repositioned from luxury accessory to heirloom-grade investment.

02 - Creative Architecture

Built six angle buckets mapped to buyer mindset and objection.

03 - Media Restructure

Replaced a single campaign with a three-tier acquisition architecture.

04 - Conversion Surgery

Rebuilt product pages around the questions buyers were already asking.

05 - Email Engine

Created cart recovery, welcome, and post-purchase sequences.

06 - AOV System

Added bundle logic and upsell paths to lift order value.

"Aurelis showed us the product was not the problem. The path to buying it was. The new system made the online experience feel as considered as the jewellery itself."

Founder, Aurum Fine Jewellery - Dubai

Performance improved because the decision path improved.

Monthly Revenue

$647KUp from $280K before the rebuild.

Blended ROAS

4.2xCleaner structure and stricter creative rules.

Website CVR

2.1%Trust modules and objection-led pages.

CPA

$118Down from $340 per acquired customer.

Thirteen weeks, built in four phases.

Week 1-2Diagnosis

Mapped buyer objections, creative gaps, and product-page trust leaks.

Week 3-5System Build

Rebuilt campaign structure, creative angles, and email foundations.

Week 6-9Scale Tests

Scaled only the proven assets and landing paths.

Week 10-13Handover

Delivered rules, reporting, and the next 90-day operating plan.

The team behind the result.

Brand Positioning StrategistPaid Media DirectorCreative Strategy LeadConversion Rate OptimisationEmail & Lifecycle MarketingData & Analytics

Revenue Growth

271%GBP42K to GBP156K/month over 6 months

Sustained ROAS

2.8xPreviously swinging from 0.8x to 3.2x

Return Rate

38%Up from 12% repeat purchase

12-month LTV

GBP218Up from GBP86 at the start

The Brand

A strong Valentine's spike and nothing to show for it the next month.

Mireille had a clear visual identity and loyal core customers, but the business ran on seasonal adrenaline. Peaks were intense, then the calendar went quiet.

Aurelis built the spine between the peaks: creator rules, launch methodology, lifecycle email, media governance, and a repeatable cultural-moment calendar.

Diagnosis - 5 root failures

Why the Valentine's spike never repeated.

  1. No campaign architecture. Every promotion started from zero.
  2. Unstructured creator work. Aesthetic fit was chosen over measurable briefs.
  3. No LTV programme. Most customers purchased once and disappeared.
  4. Launches had no runway. Drops went live with no waitlist or proof cycle.
  5. Dormant email list. 14,000 subscribers were producing almost no revenue.
Demi-fine jewellery gifting moment Year-round everyday jewellery styling Repeat-customer jewellery wardrobe ritual

Building a brand that earns revenue between the peaks.

01 - Campaign Spine

A 52-week cultural moment calendar with repeatable launch logic.

02 - Creator Ecosystem

Macro, micro, and nano creator tiers with performance briefs.

03 - Launch Methodology

A three-week pre-launch system replacing day-of announcement.

04 - Email Revenue Engine

Seven automated flows and segmented weekly sends.

05 - Paid Media Rules

Spend scaling governed by thresholds, not gut feel.

06 - LTV Programme

Second-purchase and loyalty architecture from day one.

"Aurelis built us an actual engine, not another campaign. Within three months we had a rhythm the business had never had before."

Founder, Mireille - London

The business that holds between the moments.

Monthly Revenue

GBP156KConsistent GBP140K to GBP165K between peaks.

Creator Revenue

34%Micro and nano creators drove the majority.

Email Revenue Share

29%The dormant list became a major revenue channel.

Launch Day Revenue

GBP38KFirst launch using the new pre-launch method.

Six months, built in phases.

Month 1Diagnosis & Framework

Campaign, creator, email, and audience data reviewed.

Month 2-3System Build

Flows, creator briefs, waitlist mechanics, and media rules built.

Month 4-5First Full Cycle

New collection launched with waitlist, creators, and full email cadence.

Month 6Compound & Optimise

VIP segment, repeat launch rhythm, and retention engine confirmed.

The team behind the result.

Growth Strategy LeadCreator Ecosystem ManagerPaid Media StrategistEmail & Lifecycle LeadCreative DirectorPerformance Analyst

Revenue Growth

164%INR28L to INR74L/month in 6 months

Consultation Requests

425%40/month to 210/month

Organic Traffic

688%2,400 to 18,900 sessions/month

AOV Lift

54%INR46,000 to INR71,000 average order

The Brand

89,000 followers, a beautiful product, and a broken decision path.

Heirloom Studio sold polki, kundan, jadau, and pure gold bridal sets. The team thought they needed better photography and more followers.

The actual problem was the buying journey. Bridal jewellery is a 6-8 month decision, but the marketing was built as if the buyer would decide in 7 days.

Diagnosis - 5 root failures

Why high-intent buyers were not converting.

  1. Wrong buying stage. Content spoke to ready buyers, not early researchers.
  2. Unstructured WhatsApp. Inquiries had no standard intake or fast response rhythm.
  3. No organic search presence. Buyer guides and high-intent keywords were missing.
  4. No referral engine. Bridal customers had no structured way to refer families.
  5. Broad paid targeting. Campaigns reached people too late in the wedding timeline.
High-consideration bridal jewellery consultation Master jeweller setting an heirloom ring Guided remote jewellery consultation

Engineering a 240-day buyer journey, stage by stage.

01 - Buyer Journey Mapping

Six stages across the full bridal consideration arc.

02 - Educational Content

The Heirloom Edit built trust before the consultation.

03 - Consultation Funnel

Preference quiz and WhatsApp handoff for faster closing.

04 - SEO Distribution

24 target keywords and 18 long-form guides in 90 days.

05 - Referral Programme

Give Gold, Get Gold turned brides into qualified advocates.

06 - Life-stage Media

Creative and targeting matched to wedding planning timeline.

"Aurelis showed us we were reaching the right people at the wrong moment. Fixing the consultation process alone transformed our closing rate."

Co-founder, Heirloom Studio - Mumbai

A high-consideration brand finally converting its own audience.

Monthly Revenue

INR74LUp from INR28L, steady through months five and six.

Consultation Requests

210/moStructured quiz created higher-intent bookings.

WhatsApp CVR

31%Up from 12% after intake and response protocols.

Organic Traffic

18.9KSessions/month after search content system.

Six months of sequenced decisions.

Month 1Research & Architecture

Customer interviews, WhatsApp audit, and buyer journey mapping.

Month 2-3Content & Funnel Build

Guides, quiz funnel, WhatsApp protocol, and content series launched.

Month 4Referral & Scale

Referral programme, SEO wins, and trousseau bundle cross-sell added.

Month 5-6Compound & Handover

Content calendar, referral engine, and 12-month roadmap handed over.

The team behind the result.

Brand StrategistSEO & Content StrategistConversion Funnel DesignerPaid Media StrategistWhatsApp CRM ConsultantReferral Programme Designer

Revenue Growth

174%$190K to $520K/month in 4 months

Blended ROAS

4.8xUp from 1.9x across Meta and Google

Cart Abandonment Drop

47%71% to 38% at payment stage

CPA Reduction

60%$410 to $162 per acquired customer

The Brand

A lab-grown diamond brand with a split identity and a silent website.

Velour sold lab-grown diamond engagement rings, tennis bracelets, and stackable bands. The product logic was strong: certified diamonds, lower price, traceable origin.

The issue was not aesthetics. The brand was speaking to eco-conscious buyers and traditional luxury buyers at the same time, while never answering the question that stopped purchase: is a lab-grown diamond a real diamond?

Diagnosis - 5 root failures

An identity crisis and a checkout that scared buyers away.

  1. Dual-audience positioning. Sustainability and luxury codes were mixed without owning either buyer.
  2. The core objection was hidden. The site never clearly explained diamond authenticity.
  3. Financing was buried. Affirm existed but appeared too late to reduce price anxiety.
  4. Search was ignored. High-intent lab-grown diamond questions had no paid or organic capture.
  5. Creator content avoided proof. Beautiful posts did not answer the buying objection.
Lab-grown diamond education and grading proof Buyer comparing diamond proof with a jeweller Jewellery founder filming an educational product video

Own one buyer. Answer their real question. Remove every friction point.

01 - Positioning Clarity

Real diamond. Regenerative origin. One audience, fully owned.

02 - The Lab Hub

Education content answered authenticity before the product page.

03 - Financing Architecture

Monthly pricing surfaced above the add-to-cart decision.

04 - Google Search Launch

Captured buyers already comparing lab-grown and mined diamonds.

05 - Creator Brief Pivot

Creators addressed the objection on camera instead of avoiding it.

06 - Content Retargeting

The Lab readers became a high-intent retargeting pool.

"Aurelis told me my positioning was trying to be two things at once and my website never answered the one question stopping people from buying."

Founder, Velour - New York

An education strategy that became the strongest sales tool.

Monthly Revenue

$520KUp from $190K, one month ahead of target.

Google Revenue Share

28%From zero to the second-largest channel.

Content Traffic

22.4KSessions/month to The Lab content hub.

CPA

$162Down from $410 after intent and friction fixes.

Four months of precision sequencing.

Week 1-3Diagnosis

Heatmaps, exit surveys, search demand, and positioning were mapped.

Week 4-7Build

The Lab, financing visibility, Google campaigns, and creator briefs launched.

Week 8-12Scale

Comparison reels, search, and Lab retargeting became the priority budget pool.

Week 13-16Compound

ROAS, CPA, and channel mix stabilized into a plan the founder could trust.

The team behind the result.

Brand Positioning StrategistGoogle Search LeadPaid Social DirectorContent StrategistCRO & Checkout OptimisationAnalytics & Attribution

Revenue Growth

181%INR42L to INR118L/month in 5 months

International Revenue

47%Up from 8% across Singapore, UK, UAE, Australia

International CVR

350%0.4% to 1.8% for international visitors

International AOV

INR1.24LUp from INR82K

The Brand

Exquisite temple jewellery. Invisible to the buyers who wanted it most.

Taara Jewels had two decades of Chennai craft equity and an online audience arriving from diaspora markets, but international buyers were browsing and leaving.

Aurelis rebuilt the experience for NRI brides: cultural language signals, international trust modules, video-first product pages, and timezone-aware consultation.

Diagnosis - 5 root failures

Why high-intent NRI buyers were not converting.

  1. No diaspora signal. Content did not reflect brides buying from Singapore, UK, UAE, or Australia.
  2. Shipping anxiety. Customs, insurance, returns, and packaging proof were unclear.
  3. No product video. Temple jewellery needed motion, scale, sound, and craft detail.
  4. INR-only pricing. International buyers had no currency context.
  5. Timezone friction. WhatsApp replies arrived after the buyer had moved on.
Temple jewellery craft detail at the workbench Diaspora bride styling South Indian jewellery Insured international jewellery unboxing and proof

Make the diaspora buyer feel seen, then remove every purchase barrier.

01 - Diaspora Content

Heritage Meets Modern storytelling for NRI brides.

02 - International Trust

Customs guide, insurance display, returns, and multi-currency pricing.

03 - Video-first Product

Macro craft films became primary product media.

04 - WhatsApp System

A timezone-aware consultation window for global buyers.

05 - Diaspora Paid Media

Market-specific campaigns for Singapore, UK, UAE, and Australia.

06 - NRI Creators

Creators told heritage stories around identity, ceremony, and distance.

"We knew our NRI customers existed. We just did not know how to reach them in a way that felt made for them. Aurelis changed that."

Director, Taara Jewels - Chennai & Singapore

A domestic brand became a global diaspora destination.

Monthly Revenue

INR118LUp from INR42L before the diaspora system.

International Share

47%International orders became nearly half of revenue.

Intl WhatsApp Inquiries

94/moUp from 18 after response and consultation changes.

Video-assisted CVR

5.1%For international buyers who watched a full product film.

Five months from domestic base to global audience.

Month 1Market Mapping

Traffic, bounce patterns, cultural cues, and WhatsApp friction were audited.

Month 2-3Infrastructure

Currency, trust modules, product videos, WhatsApp protocol, and creators were built.

Month 4Launch

Diaspora campaigns and creator posts opened new order clusters.

Month 5Scale

International revenue held, product video coverage expanded, and playbook handed over.

The team behind the result.

Diaspora Market StrategistInternational Paid Media LeadVideo Production DirectorCultural Content StrategistConversion & UX OptimiserWhatsApp CRM Consultant

Revenue Growth

221%AUD68K to AUD218K/month in 4 months

Blended ROAS

3.4xUp from 1.1x after paid media reset

TikTok Revenue Share

31%From zero to second-largest channel

Average Order Value

AUD162Up from AUD94 after bundle architecture

The Brand

A genuinely great product that could not survive its own paid media.

Soleil sold gold-filled and sterling silver jewellery designed for daily wear: gym, beach, shower, travel. Organic repeat purchase was strong, but every paid media scale attempt collapsed.

Aurelis found the problem: cold creative assumed brand familiarity, reviews were invisible, positioning was too functional, AOV was suppressed, and TikTok was untouched.

Diagnosis - 5 root failures

Why a loved product still could not scale through paid.

  1. Cold ads assumed context. The creative looked like reminder content, not introduction content.
  2. Reviews were unused. The best proof in the business never entered paid creative.
  3. Functional positioning. Waterproof jewellery attracted price-sensitive comparison shoppers.
  4. No bundle logic. Customers bought one item despite returning for multiple pieces later.
  5. TikTok was idle. The brand's strongest native channel was not being used.
Everyday jewellery shown in a real wearability moment Customer proof translated into jewellery campaign assets Creator filming a premium everyday jewellery campaign

Build the hook for cold audiences. Stack the proof. Open the right channel.

01 - Cold Creative Overhaul

Proof-led hooks for audiences meeting the brand for the first time.

02 - Social Proof Engine

240 reviews extracted, formatted, and used across paid touchpoints.

03 - Repositioning

Built for your actual life replaced waterproof jewellery as the core frame.

04 - TikTok Launch

Micro creators, dark post ads, and native review formats.

05 - Bundle Architecture

The Daily Stack and Complete Edit increased first-order value.

06 - SMS Programme

Cart recovery and restock alerts added speed to lifecycle revenue.

"The ads were not failing because we were spending wrong. They were failing because we were talking to cold audiences like they already knew us."

Founder, Soleil - Sydney

The paid channel that had always failed, finally working.

Monthly Revenue

AUD218KUp from AUD68K with paid now profitable.

Blended ROAS

3.4xAcross Meta, TikTok, and Google combined.

TikTok Revenue

31%Built from zero into a major channel.

Cold CTR Lift

4.8xProof-led hooks versus brand-led creative.

Four months. One structural overhaul.

Week 1-3Diagnosis & Reset

Creative decay, reviews, TikTok opportunity, positioning, and bundle logic mapped.

Week 4-7Build

Proof-led creative, review formats, bundle tool, SMS, and TikTok creators launched.

Week 8-12Launch & Test

Meta, TikTok, UGC licensing, bundle attach, and SMS recovery were measured.

Week 13-16Compound

Paid profitability, TikTok revenue, AOV lift, and repeat purchase gains were confirmed.

The team behind the result.

Paid Social DirectorCreative Strategy LeadTikTok Creator ManagerBrand Repositioning StrategistEcommerce & Bundle ArchitectSMS & Lifecycle Marketing

Confidentiality note. Brand names, founder identities, and select market details have been altered to protect client privacy. The mechanics, percentage lifts, and strategic sequence reflect the engagement outcomes.

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